Arts and Crafts Service
- Printing / imprinting
- Laser engraving
- Hot stamping without color
- Hot stamping with silver or golden color
OEM &ODM Service
We adhere to the marketing and sales service idea and devote to an extreme customer satisfaction. We insist on market oriented, customer focused, and all-around, prompt, considerate services. From the foundation till now, we are specialized in OEM and ODM service for our customers. For clients of OEM and ODM, we endeavor to make original design, consummate quality, favorable price, competitive after-sales service, and steady, efficient delivery, so as to meet customers ' special requirements and help customers enhancing their core competition and retaining consumers . We sincerely look forward to the cooperation with you someday in the future!
The warranty period for Zosen Products are 12 months after shipment. All the defected goods must be due to manufacturing faults. If it is caused by the misuse of the customer, there is a surcharge in repairing subject to customer's acceptance.
1. Make sure the goods are our products and within warranty.
2. Complete the RMA form and send to us by Fax or E-mail.
3. We will assign a RMA number to customer within 3 day.
4. Send out the shipment with one week to us in freight prepaid.
5. We will check the arrived goods and send our confirmation within 2 days of the RMA arrival.
6. The repairing period is normally in three to four weeks. If the goods cannot be returned on time,
we will inform our customer and provide the solution such as replacement.
7. We will send out the repaired goods to customer in bearing the freight.